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The provider of this service has requested a review of one or more of the ratings.
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Inspection report

Date of Inspection: 10 May 2011
Date of Publication: 9 June 2011
Inspection Report published 9 June 2011 PDF | 139.03 KB

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 10/05/2011, checked the provider's records, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

The home works well with other agencies to support the needs of people using the service.

User experience

People told us they were happy with their care. Care plans recorded the visits and input of visiting health professionals, these included GP’s, nurses, and other professionals.

Other evidence

Records show that advice is sought readily as needed. Care plans show access to other professionals, such as chiropodists, doctors, and district nurses.

People that live at Trewartha told us they were happy with their care.

Our records show that any reportable incidents or accidents are reported promptly by the service. We saw that procedures are in place in case of a fire.