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Adjuvo Care Essex Limited - Brightlingsea Good

All reports

Inspection report

Date of Inspection: 30 December 2011
Date of Publication: 1 February 2012
Inspection Report published 1 February 2012 PDF

Overview

Inspection carried out on 30 December 2011

During a routine inspection

Most of the people living at Futures were unable to communicate with us verbally. However, they shared their views through gestures, facial expressions and body language wherever possible.

We saw people were relaxed and comfortable with staff and other people using the service.

Relatives who completed surveys as part of the home�s own quality assurance process made positive comments about staff and the service provided at Futures. One person said, �I�m impressed by the enthusiasm and energy of the staff. They seem keen to take on board suggestions, indicating reflective practice which is always good to see� and another stated, �I�m very happy with the present arrangements.�

When asked in surveys what improvements the home could make one person said, �None that I can think of� and another said, �Can�t think of any.�