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Archived: Dean Wood Manor

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Inspection report

Date of Inspection: 24 September 2013
Date of Publication: 4 October 2013
Inspection Report published 04 October 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 24 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We checked the personnel files of the five most recently employed staff members and saw that evidence of identity was checked. We saw that a Disclosure and Barring Service check had been carried out (the replacement organisation for the CRB] and two written references had been obtained before they began working in the home. This was to make sure people who were not suitable to work with vulnerable adults were not employed within the care home. Any gaps in employment history had also been explored before they started working in the home. New staff members had received a proper induction and they were receiving regular training. The result of this was that the current team had the skills, knowledge and experience to meet the diverse needs of the people using the service.

Relatives spoken with said "The staff are very nice" " they know what they are doing" and "I know all the staff"