You are here

Archived: Dean Wood Manor

All reports

Inspection report

Date of Inspection: 24 September 2013
Date of Publication: 4 October 2013
Inspection Report published 04 October 2013 PDF

Overview

Inspection carried out on 24 September 2013

During a routine inspection

Due to the differing ways in which the people living at the home communicated they were unable to give their views on the outcomes we looked at. We made observations in the dining room during lunch and found that people were being asked respectfully for their choice of meal and drink. People were encouraged to eat and were given reasurance when required. Staff supported people to eat in a dignified way.

Relatives spoken with said "the home is very nice" and " I am always made to feel welcome". Other comments made were " The staff are very nice" " they know what they are doing" and " I know all the staff"