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Archived: National Slimming Centre (Northampton)

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 27 August 2013
Date of Publication: 20 September 2013
Inspection Report published 20 September 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 August 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

During our inspection on 19 February 2013, we found that staff did not receive adequate appropriate professional development or support.

During our inspection on 27 August 2013 we found that staff received appropriate professional development. We looked at the file for one new member of staff. We found that they had received induction training in all aspects of the business. We saw that they had received health and safety and fire training. We found that the manager provided regular support in the form of one to one training. We saw evidence that the manager received supervision from the provider in the essential quality standards and had received their appraisal. This meant that that the provider had improved their provision of professional development and support for staff.