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Archived: National Slimming Centre (Northampton)

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 18 April 2013
Inspection Report published 18 April 2013 PDF

People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Not met this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 February 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information we asked the provider to send to us.

Our judgement

Records relating to the management of the centre did not accurately record information that was required to protected people from the risks of unsafe or inappropriate care and treatment.

Reasons for our judgement

People’s personal records including medical records were accurate and fit for purpose. We looked at the records for 12 people who used the service. We saw that these were complete and reflected the assessment and treatment that had been provided. Records were kept securely and could be located promptly when needed. We saw that all records were kept in locked cabinets.

Records relevant to the management of the services were not always accurate or fit for purpose. We looked at the twice weekly medication checks and found them to be inaccurate. We saw that on some occasions these checks had not been signed, and on other occasions blank entries of the sheets had been signed. This meant there was a risk that the records did not show an accurate account of the medication.