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Archived: National Slimming Centre (Northampton)

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 18 April 2013
Inspection Report published 18 April 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Not met this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 February 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information we asked the provider to send to us.

Our judgement

People were not always protected against the risks associated with medicines because the provider did not have appropriate arrangements in place to manage medicines.

Reasons for our judgement

Appropriate arrangements were in place in relation to obtaining, recording, handling, prescribing and storage of medicines prescribed to aid weight loss. We looked at the processes in place for checking that all the medication was accounted for. We found that the staff had recently changed their procedure for checking the medication. We saw that there had been errors made in the recording of the medication during the time the procedure had changed. However, we observed their procedure for checking the medication and found that the practice we observed was sound and was carried out regularly by a doctor and a member of staff.

We saw that the centre had made provision to destroy out of date medication in an appropriate way.

Medicines were not always safely administered. We spoke with one person who told us they had been prescribed medication to be taken every other day. We looked at the records and found that they correlated with the person’s understanding. However, when we looked at the bottle of medicine we found that there were two conflicting sets of instructions. This meant that there was a risk that people would not take their medication as prescribed, as the instructions on the medication bottle were not clear.

The centre also sold a nutritional supplement that was presented in unlabelled bottles. There was no information on the bottle to indicate what the tablets were, how to take them or what they were for. This meant that people would buy these supplements without knowing what was in the bottle and how to take them safely.