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Archived: Healing Cross Healthcare

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All reports

Inspection report

Date of Inspection: 20 October 2011
Date of Publication: 20 November 2011
Inspection Report published 20 November 2011 PDF | 41.35 KB

Overview

Inspection carried out on 20 October 2011

During a routine inspection

People who use the service and their families told us that the care they received was “always very, very good”, “fantastic” and that they could not “say enough good things about them”. In two recent surveys of service users and family members they reported that they received a high quality of care from the agency and that their choices about how they were cared for were respected. They reported that they felt safe using the service and that the staff were good at their jobs.