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Inspection report

Date of Inspection: 16 August 2012
Date of Publication: 10 September 2012
Inspection Report published 10 September 2012 PDF

Overview

Inspection carried out on 16 August 2012

During a routine inspection

People that we spoke with told us that they had been treated with respect and that they received the personal care they needed. They were satisfied with the social activities available to them. Comments from people included �We went on a beautiful boat trip the other day and we had a fish and chips lunch� and �I love friends and family coffee mornings we talk about so many different things�.

People told us that staff were friendly, attentive and caring and that staff always had time to listen to them. People said that they felt very involved in their care and were always given a say in connection to the activities and food choices available.