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Inspection report

Date of Inspection: 27 September 2013
Date of Publication: 31 October 2013
Inspection Report published 31 October 2013 PDF

Overview

Inspection carried out on 27 September 2013

During an inspection looking at part of the service

Following our previous inspection carried out on the 15 and 16 July 2013, the provider was found to be non-compliant with Regulations 9, 14 and 22 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2010.

On the 13 August 2013, the provider submitted an action plan as to how and when they would become compliant with the regulation. On our follow-up inspection we found the provider to be compliant with those regulations.

We saw that care plans had a summary sheet that staff used daily to ensure that they were providing appropriate and safe care to people who used the service. Yearly reviews had been undertaken however, these did not always provide sufficient information and/or demonstrate that people were given the opportunity to be involved with the decision making process. Fluid and food charts were completed regularly and concerns were escalated to appropriate medical professional for advice.

People were given a choice of foods and the soup of the day was served at a safe temperature. Where people required assistance this was done in an appropriate manner and at a pace suitable for the person. Fluid and food charts were completed regularly and concerns were escalated to appropriate medical professionals.

Staff we spoke with felt that there was enough staff available to ensure that people�s needs were met. The rotas reviewed showed that an additional member of staff was available to assist on two units during the morning shift.