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Inspection report

Date of Inspection: 25 July 2012
Date of Publication: 23 August 2012
Inspection Report published 23 August 2012 PDF

Overview

Inspection carried out on 25 July 2012

During a routine inspection

We spoke with three people who live at Heathcotes Sawley. One person had issues with their communication, which made gaining their views difficult. However there was a great deal of positive body language and the people who were able to express a view told us that they were happy.

The observations we made of staff working with people who lived at the care home showed that people were well cared for, and treated with respect and consideration.

We spoke with four family members who told us staff were helpful. All the family members who spoke with us explained they found their relative to be happy at the home. They told us they thought staff were able to meet their relative�s needs.

Two people told us they were given their medicines when they needed them.

We observed staff taking people out for activities and returning later, we saw that people who needed one to one support were receiving this. We saw that people were free to move around the home when they wanted to.

One relative told us, �I am invited to reviews about my relative and I am given the opportunity to discuss anything about my relatives care. I am involved in the care planning.�