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We are carrying out a review of quality at Bernhard Baron Cottage Homes. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 21 February 2013
Date of Publication: 29 March 2013
Inspection Report published 29 March 2013 PDF | 90.86 KB

Overview

Inspection carried out on 21 February 2013

During a routine inspection

During our inspection we found that the premises were clean and well maintained and the atmosphere was relaxed and homely.

We found that comprehensive and well maintained person centred support plans enabled care workers to meet people's assessed needs in a structured and consistent manner.

Risk assessments and safeguarding policies and procedures ensured that people using the service were safe.

In accordance with their individual care plans, people were supported to make choices about their daily lives. They had input into how the home was run and were able to influence decision making processes.

Positive comments from people using the service and their relatives indicated a high level of satisfaction with the home and the services provided:

“It’s just lovely here, everyone is so kind, they can’t do enough for you. I have everything I need, including my family nearby”.

“My mother loves living here and she is so happy with her room. We are delighted with the care that she receives There’s nowhere else like it”.

Appropriate arrangements were in place in relation to storing, administering handling and recording medicines.

We found that there were enough qualified, skilled and experienced staff in place to meet people's needs.

Care workers had developed awareness and a sound understanding of each individual's care needs. This was evident from direct observation of individuals being supported in a professional, sensitive and respectful manner.