17 July 2013
During a routine inspection
All of the people we spoke with responded in a positive way when we asked them about living in the home and the care workers. One person told us 'we can do what we like'. During our visit we observed good interactions between staff and people who lived in the home. We spoke with one care worker who was able to tell us how they met people's care needs. People were supported to make their own decisions and encouraged to be as independent as possible.
We found that care workers were receiving appropriate training and professional development so they could carry out their job role effectively. Staff knew how to report concerns to ensure people were protected from the risk of harm.
There were systems in place to monitor the quality of the service provided. We found that records were secure, accessible and accurate.