The Care Quality Commission
  • Care Home
  • Care home

Archived: Beaumont House

47 Priesthills Road, Hinckley, Leicestershire, LE10 1AQ (01455) 632011

Provided and run by:
Mrs Violet Cadogan

All Inspections

21 May 2013

During a routine inspection

There was one person residing at Beaumont House at the time of our visit. We asked them if they were happy living there and they told us they were. We also asked them if they were treated well by the staff, they told us: 'They are all lovely, they are very good.'

A relative spoken with during our visit told us that they were satisfied with the care and support their relative received. They explained: 'It is a big thing to consider putting your parent in a home, but they have been very kind here and we can talk to the manager at any time.'

An appropriate assessment process had been followed. This made sure that the person's care and support needs had been properly identified and the manager/provider had satisfied herself that those needs could be met.

We observed the staff treating the person using the service with respect and we saw them helping and supporting them in a relaxed and friendly manner and at a pace that suited them.

6 September 2012

During an inspection looking at part of the service

There was only one person residing at Beaumont House at the time of our visit and they told us that they were happy living there. They told us that they were used to the staff who supported them and they looked after them well. They told us that they enjoyed the food served each day and they were able to choose what they ate. They also told us that the staff treated them with respect and encouraged them to do things for themselves. They told us, 'they [the staff] are very nice to me, I'm used to it here and they're always there when you need them'.

26 June 2012

During a routine inspection

There was only one person residing at Beaumont House at the time of our visit and they told us that they were happy living there. They told us that the staff were very kind and helped them a lot. They explained that they could get up and go to bed when they wanted and they enjoyed the food served each day. They also told us that the staff treated them with respect and gave them as much time as they needed to complete day to day tasks. They told us, 'I am very happy here, they [the staff] are very good to me.'

8 March 2012

During an inspection in response to concerns

People told us that they were happy living at Beaumont House.

We were told that there wasn't much to do during the day and one person had to spend every day in their bedroom as they couldn't walk to the lounge.

Relatives visiting at the time of our visit told us that there was no problem with the care that their relative received and they always looked well cared for. They told us that they did think that their relative was lonely though, as they didn't see anyone throughout the day.

8 February 2011

During an inspection looking at part of the service

We spoke with the two people currently using the service and they told us that they were very satisfied with the care and support currently being provided. They told us that they were being offered choices throughout the day including, when to get up and go to bed, what to eat at mealtimes and how and where to spend their day.

We were told that they felt safe living at the service and felt able to talk to staff should they have any concerns to share.

Comments made included:

'Can get up and go to bed when you want to, they always ask you'.

'The staff are very polite'

'I like my privacy; they give me that, they're very good'.