You are here

Archived: Ryedale Court Nursing Home

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 11 May 2012
Date of Publication: 20 June 2012
Inspection Report published 20 June 2012 PDF | 43.29 KB

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 11/05/2012.

Our judgement

The provider is compliant. The provider had an effective system to regularly assess and monitor the quality of service that people receive.

User experience

We spoke to people using the service but their feedback did not relate to this outcome.

Other evidence

We received anonymous information before this inspection, which alleged that effective systems were not in place to support staff in the absence of the manager and that staff were employed without appropriate evidence of their entitlement to work. We did not find any evidence to support these allegations.

We looked at the records for falls, accidents and incidences and did not find any concerns with the record keeping and follow-up actions.

The service is monitored by an external provider and there is a system in place for the manager to conduct internal audits. The service had already arranged a meeting for people using the service and their relatives and friends in May 2012 , in order to share information and find out people’s views about Ryedale Court. Surveys were due to be sent out to relatives. We looked at the surveys carried out since the last inspection, which were positive about the quality of the service.

We noted that some improvements were being planned for the environment, such as increased security for the main entrance and a new heating system. We observed that the interior of the building was now looking tired and plans need to be made for redecorating and refurbishment, in order to provide people with a more welcoming and comfortable home.