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Archived: Ryedale Court Nursing Home

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 11 May 2012
Date of Publication: 20 June 2012
Inspection Report published 20 June 2012 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

Our judgement

The provider is compliant. People’s privacy, dignity and independence were respected.

User experience

We joined people for lunch. One person told us that they now needed to be fed by staff due to their physical disabilities. This person explained that they never felt awkward about requiring this level of assistance as staff were always polite and sensitive. We noted that several people required varying levels of assistance during mealtimes and observed that there was an organised approach to ensuring that people’s needs were met in a dignified and discrete manner.

Other evidence

We looked at six care plans during this inspection. We found that the care plans recorded individualised information about how people wished to be cared for, such as how they wished to be addressed and whether they wanted to be assisted with their personal care by staff of the same gender. The staffing rotas indicated that there was a satisfactory number of male and female staff on duty to give people a choice.

The care plans contained information about people’s life histories, including hobbies and interests.

Staff had been provided with training in the Mental Capacity Act and Deprivation of Liberty safeguards, in order to support people to make their own choices wherever possible whilst promoting people’s safety and wellbeing.