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Archived: Ryedale Court Nursing Home

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Inspection report

Date of Inspection: 14 January 2011
Date of Publication: 2 June 2011
Inspection Report published 2 June 2011 PDF | 130.68 KB

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There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 14/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People benefited from having a suitable number of staff to meet their health and safety needs.

User experience

“She’s very good, she never stops still” (a person speaking about their care worker)

“At the entertainments you can really enjoy yourself, she makes it really nice” (a different person speaking about the activities organiser)

We observed that staff demonstrated good relationships with people living at the care home. The service conducted a residents and relatives survey late last year which demonstrated a very high level of satisfaction regarding the staff. We observed that staff were well organised during notably busy times of the day, such as meal times. They demonstrated an efficient approach to ensuring that people received the support that they needed for their lunch, whether they were in the dining room, the communal lounge or their individual bedrooms.

Other evidence

We looked at the staffing rotas for day and night duties. The manager demonstrated that the dependency levels of the people living at the care home were very regularly assessed in order to make sure that sufficient staff were placed on each shift.