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Archived: Ryedale Court Nursing Home

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 14 January 2011
Date of Publication: 2 June 2011
Inspection Report published 2 June 2011 PDF | 130.68 KB

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 14/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People were provided with a clean environment.

User experience

“Mum’s room is always lovely and tidy, I don’t know how they (house-keeping staff) do it”

“The housekeeper sews on name tags if you ask her, no problem”

We observed that the house-keeping staff maintained a very visible presence within the service, attending to their duties and chatting to people residing at the care home. Some of the house-keeping staff also had language skills to communicate with people living at the service that did not speak much English, or now spoke in their first language because of the impact of dementia upon their cognitive skills. We found that the premises were clean and free from any offensive odours.

Other evidence

We noted that there was a satisfactory level of housekeeping staff rostered on duty. Staff were provided with training and guidance on how to prevent cross-infection. The laundry room was well organised and laundry staff demonstrated their understanding of procedures to manage soiled items.