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Archived: Rocklyn

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Inspection report

Date of Inspection: 1 May 2012
Date of Publication: 1 June 2012
Inspection Report published 1 June 2012 PDF | 44.95 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 01/05/2012, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The provider was meeting this standard. People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

User experience

People we spoke with said they felt safe living at the home. They said they would approach staff or the manager if they had any concerns and they would feel comfortable in doing so.

Other evidence

We spoke with staff who could tell us the signs of abuse and what actions they would take if they witnessed or suspected abuse. Policies and procedures were in place for staff to follow if they suspected any person was at risk of harm or abuse. Staff told us they were aware of these policies and procedures. Staff had signed these documents to say that they had read them.

The manager showed us the procedure that had been followed relating to two incidences of harm and these had been dealt with and recorded correctly by the home.

Training undertaken by staff relating to safeguarding was complete and up to date.