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Archived: Rocklyn

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Inspection report

Date of Inspection: 2 May 2013
Date of Publication: 4 June 2013
Inspection Report published 04 June 2013 PDF | 91.82 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

People told us their consent was always sought by staff prior to the delivery of care. Their comments included,”The staff give me my meds (medicine) and they knock on my door before they come in.“ Another person said,“Staff ask me if I would like them to accompany me to my doctor’s appointments.”

We viewed six people’s care records. We noted that each person had signed documents relevant to their care, for example we saw risk assessments related to people travelling on public transport.

Staff explained to us how they made sure people understood their care and treatment. We found they recognised the importance of ensuring people could give their informed consent prior to receiving care. For example, care records showed that one person had given consent for the involvement of the Local Authority Enablement Team regarding them leaving the premises unaccompanied. Another person had signed an agreement that they would use one particular staircase with handrails in case they fell. This demonstrated that the provider sought people's consent to the care that was being delivered.

Staff told us they ensured people made their own choices about their care. For example, one person with an injury told us they preferred a bath. They said staff respected their wishes.

We concluded that people were given choices and asked for their consent before they received any care or treatment. We found the provider acted in accordance with people's wishes.