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Archived: Lifestyles Care & Support Limited - 30 South View

All reports

Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the staff files for three people who worked in the home. Each person had completed an application form which included their previous work and educational history.

We saw that each person had provided two references to confirm they were suitable for the roles. Additionally each person had completed a criminal records bureau (CRB) check. These checks helped to ensure the person did not hold a criminal conviction which may have prevent them from working with vulnerable people.

There was also sickness and absence, job description and induction records held on each staff file. We saw that the induction records were signed by staff, a mentor and also by the manager.

When we spoke with the staff they told us the recruitment process they had followed in obtaining employment in the home. This included completing an application form, attending an interview and providing the necessary checks before they started working at the home. This showed that appropriate checks were undertaken before staff began work.

We saw evidence that senior staff had taken swift action when staff were not performing in their job role, for example; when medical records were not completed correctly, there was an investigation and appropriate actions followed.