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Archived: Lifestyles Care & Support Limited - 30 South View

All reports

Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Not met this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service, staff and visitors were not protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

We looked at the fire log books and found that fire drills had not taken place since 20th January 2012. This meant that people’s safety had been put at risk.

During the inspection we were told that the dining room door could not be closed. We tried to close the door and found that it was hanging off the frame, which meant that people were at risk of harm from the door falling onto them.

We found that the general decoration in the home was in need of some attention, with part finished paint work in places, for example; the communal bathroom.

We saw the provider had systems in place to assess and monitor the quality of the service being provided. These systems were not being followed monthly and the last one which included quality of maintenance was completed in June 2013.

We therefore found that the provider had not taken steps to provide care in an environment that was suitably designed and adequately maintained.