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Archived: Grimsargh House

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Inspection report

Date of Inspection: 15 August 2013
Date of Publication: 18 September 2013
Inspection Report published 18 September 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 August 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with commissioners of services.

Our judgement

There were effective recruitment and selection processes in place which helped to protect the safety and wellbeing of people using the service.

Reasons for our judgement

We viewed a selection of personnel files which demonstrated that the manager followed careful recruitment processes, to help ensure that people employed were of suitable character and had the necessary skills to perform their duties.

All the files we viewed contained evidence that appropriate pre-employment checks had been carried out before people were appointed to work in the home, including full criminal record checks and references from previous employers.

Personnel files also included completed application forms, with some details of the applicant’s employment history. However, the provider may find it useful to ensure that all applicants are requested to provide a full employment history and that any gaps in dates are investigated.

We noted that personnel files provided clear information about induction training and the support people had received during their probationary periods. It was pleasing to see that all new staff were encouraged to commence nationally recognised training, following the completion of their probationary period.

We spoke with a number of staff who were highly complimentary about the training and support they received One staff member said, ‘’The training here is brilliant. You get refresher training before it even runs out!’’ Another told us, ‘’We have a very loyal and caring staff team and the training and support we get helps it stay like that.’’