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The Oakleaf Care Group (Hartwell) Limited Outstanding

All reports

Inspection report

Date of Inspection: 6 January 2012
Date of Publication: 14 February 2012
Inspection Report published 14 February 2012 PDF

Overview

Inspection carried out on 6 January 2012

During a routine inspection

We spoke with four residents from Hilltop House. All spoke very highly of the care and support they received. One person explained that staff help him to be involved in reviewing the support that he receives �I tell my named nurse what I would like to contribute to my reviews.�

One person told us that the �staff are brilliant�. Another said that the �Occupational therapy support is amazing� and described how he had been helped to budget his money. All four people told us that there were enough staff and that they did not have to wait if they needed assistance.