The Care Quality Commission
  • Dentist
  • Dentist

Archived: PS Photay and Associates - Picardy Street

1A Picardy Street, Belvedere, Kent, DA17 5QQ

Provided and run by:
Photay And Associates

Important: The provider of this service changed - see old profile

All Inspections

2 September 2014

During a routine inspection

The provider had ensured that people were cared for by having suitable qualified staff and equipment available at all times. We found that the provider had adequate systems and processes in place to manage recruitment, requirements related to workers, infection control, management of medicines, dealing with emergencies and the care and welfare of people using the service. The people we spoke with told us they were very happy with the location of the dental service and that they were treated with dignity and respect and that staff were always friendly and polite.

One person told us that they had being coming to the surgery for years and that her family and children also attended the surgery and were equally happy with the treatment and services available. We were told by people that there was always lots of information to read and available, and that they were included in their treatment plans and were asked for consent prior to any treatment being provided.

We found the provider to be adequately equipped and suitably staffed, and were very responsive to peoples needs and requirements.

The provider and its staff were very approachable and patient focused.