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Burleigh House Requires improvement

All reports

Inspection report

Date of Inspection: 2 August 2013
Date of Publication: 28 August 2013
Inspection Report published 28 August 2013 PDF

Overview

Inspection carried out on 2 August 2013

During a routine inspection

This inspection was unannounced which meant the provider and the staff did not know we were coming. We spoke with five people using the service, two visitors, two staff and two visiting professionals. Everyone spoke well of the home, one person using the service said, �This is my home. I make my own breakfast and cups of tea. I like it here, the staff are nice and I can please myself what I do.�

We found people using the service were safe because the staff were given clear instructions, support and guidance. People told us they were treated with care and compassion and the staff responded well to their needs or concerns.

We saw information regarding capacity and consent was not always in place. This meant the home could not demonstrate how arrangements to seek people�s consent to care or treatment had been agreed in the person�s best interests.

We saw people received a varied and healthy diet. People using the service spoke well of the food and were suitably nourished and hydrated.

At our last inspection on 3 January 2013 we made one compliance action about the management of medication. This meant the provider had to make improvements. We found that suitable and sufficient improvements had been made which meant medication was managed in a suitable and safe way.

Recruitment records demonstrated there were systems in place to ensure the staff were suitable to work with vulnerable people.

We saw people�s confidential information was stored appropriately.