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Archived: Barn Park Residential Home Good

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Inspection report

Date of Inspection: 15 October 2013
Date of Publication: 13 November 2013
Inspection Report published 13 November 2013 PDF | 79.03 KB

Overview

Inspection carried out on 15 October 2013

During a routine inspection

One person using the service was able to tell us what it was like living at Barn Park but we met many others. We also observed staff providing people's care and support. We looked at three care files, the home's feedback surveys and spoke with two care workers and a domestic worker. We spoke with a community psychiatric nurse with knowledge of the home.

We were told "I love it. I feel relaxed. No demands are made of me and I have only praise for the place." A health care worker told us "I am really impressed with them. They go the extra mile." We saw that people lived in a relaxed and friendly environment where physical, emotional and social needs were understood and met.

Staff understood how to ensure people consented to the care they received and their legal rights were upheld.

The home was clean throughout. One person said about the cleanliness "immaculate" and "clothes are cleaned every day." People were protected from infection through cleaning arrangements, staff training and monitoring of standards at the home.

Staff provided a safe and effective service and the standards of their work were monitored. Training at the home was well organised. Staff told us that they felt supported in their work.

We found that records were fully completed and stored confidentially. People, or their family representatives, were involved in their care plans, which provided the detail needed to ensure people's needs were understood and their wellbeing was promoted.