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Julie Blackburn Homecare Requires improvement

All reports

Inspection report

Date of Inspection: 17 April 2012
Date of Publication: 23 May 2012
Inspection Report published 23 May 2012 PDF | 51.15 KB

Overview

Inspection carried out on 17 April 2012

During a routine inspection

We spoke with two people and one relative about the care people received and especially about dignity and respect.

People told us they were very well treated by the provider and the staff and that their privacy and dignity was respected. They said the support workers were polite and helpful and that they got on well with them.

People told us they were very satisfied with the service of care provided by J & J Home Care. They said the provider and staff were excellent and met all of their needs. They told us they handled their own medication where possible and were well supported with mobility, finances and shopping. They said staff were well trained.