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Archived: Gresham Care Home with Nursing

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All reports

Inspection report

Date of Inspection: 9 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF | 77.13 KB

Overview

Inspection carried out on 9 January 2013

During a routine inspection

During the inspection we spoke with four people who used the service. One person told us that they, Couldn't find any faults." They told us that staff helped them with their day to day support and that they had a choice of meals at all times. They said that the "Staff all know what I Like." They also told us that they could, “Choose what I want to watch on my television.”

Everyone's care and treatment was assessed in an individual way and records showed how individual needs were met. People who used the service told us that they felt safe living there and were well looked after.

Procedures were in place to ensure that any incidents were quickly investigated and any complaints managed.