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Sunnyside Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 5 February 2014
Inspection Report published 05 February 2014 PDF | 78.05 KB

Overview

Inspection carried out on 9 January 2014

During a routine inspection

During our inspection we spoke with eight of the people living at Sunnyside Residential Home. We also spoke with five members of staff who held different roles within the home.

The people living at the home told us that they liked living there. Comments we received included. “It’s great here,” and “I like it here.” They told us that they were supported to make decisions for themselves, with one person explaining, “You don’t get bossed about.”

We found that people had received the support they had needed with their care and welfare. When people were unwell staff had monitored them and obtained health advice if needed. We also found that the home offered people the opportunity to engage in different activities throughout the week.

People told us that they liked and trusted the staff team with one person explain, “Nothing is too much trouble.” We found that there were sufficient staff working at the home to provide the support people needed.

We found that the home was clean, tidy and safely maintained. Systems were in place for monitoring the quality of the service provided and for obtaining the views of people living there.