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Inspection report

Date of Inspection: 11 February 2013
Date of Publication: 23 February 2013
Inspection Report published 23 February 2013 PDF

Overview

Inspection carried out on 11 February 2013

During a routine inspection

At the time of our inspection visit there were only three people living at the home. We spent time speaking with one of the people about their experiences. They told us, �I�ve no complaints at all�, �It�s very peaceful and relaxing� and �The staff help me if I need it�.

From our observations and discussions with staff it was clear they had a good understanding of the individual needs of people. Care records were also very detailed and directed staff in the delivery of care and support people required.

Records detailed people�s individual preferences, wishes and choices and showed how they had been involved in planning their care and support.

People were provided with a good standard of accommodation that had been well maintained and was tastefully decorated.

Systems were in place to ensure that people living at the home were safeguarded from abuse. The manager and staff had completed training in these areas and were aware of their responsibilities in keeping people safe.

Robust recruitment procedures were in place to ensure that only those people suitable to work at the home were offered employment.

Staff were provided with on-going training and support to meet the needs of people at Church Walk. Staff spoken with during our visit confirmed they had regular training updates and said they could ask for other training if they felt it would benefit their work. They told us that the manager was �very supportive� and they �could approach them about anything�.