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Inspection report

Date of Inspection: 11, 13 April 2011
Date of Publication: 17 June 2011
Inspection Report published 17 June 2011 PDF

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Not met this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

Records for people using the service did not adequately show how they had been informed and involved about decisions about their care and treatment.

User experience


Other evidence

As identified within outcomes 1 and 4, care records lacked any evidence that people had been involved and consulted with about their care, treatment and support.

Information sent to us by the provider made reference to Deprivation of Liberty Safeguards (DOLs) and Mental Capacity training being provided for the staff team however there was no evidence to show that this had been completed.

We were also aware that some of the people living at the home were subject to ‘restrictions’ requiring staff supervision both in and away from the home. Whilst this was a formal arrangement to minimise areas of risk there was no information within their care plan to show that this had been discussed with the person concerned taking into account their views.

Where necessary if a person lacked capacity to make decisions the provider would make arrangements for an authorised DOL to be carried out and agreed appropriately.