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Inspection report

Date of Inspection: 11, 13 April 2011
Date of Publication: 17 June 2011
Inspection Report published 17 June 2011 PDF

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Overview

Inspection carried out on 11, 13 April 2011

During a routine inspection

Little feedback was received from people living at Church Walk, however from our observations we found that interactions with staff were relaxed and respectful. People were able to access all areas of the home and seen to spend time either relaxing in their own rooms or with others in communal areas.

Comments were however received from a number of health and social care professionals involved with the service. Feedback was mixed. Whilst people felt the basic care provided with good, it was generally felt that structured �therapeutic� support to meet the specific mental health needs of people was not being provided. Other issues were also identified in relation to poor care records, management of medication and lack of relevant qualified staff.