Archived: Glenthorne Care Home

126-128 Reads Avenue, Blackpool, Lancashire, FY1 4JJ (01253) 626722

Provided and run by:
Miss V Tyler and Mrs E Armstrong

All Inspections

31 March 2011

During a routine inspection

People told us they had been given plenty of information about the service being provided to make an informed choice about whether the home was the right place to meet their needs.

We spoke to people about their experiences living in the home and were told the staff team provided sensitive and flexible personal care support and they felt well cared for.

"I spoke to the owner in great detail about the care my relative required and the support the home could provide. They keep me fully informed about her care'.

"I am delighted with the care my relative is receiving and cannot believe how well she looks. She loves living at the home and can never speak highly enough about the staff".

"In my opinion the home has over achieved the expectations they had for my relatives care. She looks really well".

"I couldn't be happier. The care and attention I am receiving is second to none. They spoke to me about the support they could provide and how I wished it to be delivered. They have been wonderful. They can't do enough for you"

"I worked in care homes for years and I know good care when I see it. I am so lucky to be in such a well run home. I dreaded the thought of coming into care but they have been so kind to me. I settled very quickly. My family and friends visit me daily and are always made welcome. My grandson tells me they always update him about my care when he visits. I know he spends a lot of time talking to them about my care".

"Mr relative always enjoys her meals and has put weight on since her admission. She looks really well".

"The food is excellent and you get plenty to eat. There is always a choice. I asked for a jacket potato and salad today which I really enjoyed. You can have what you want. You can have drinks and snacks whenever you want".

"Good food and always plenty to eat".

"They are very attentive and respond quickly if you request assistance".