You are here

All reports

Inspection report

Date of Inspection: 15 August 2013
Date of Publication: 9 October 2013
Inspection Report published 09 October 2013 PDF | 80.42 KB

Overview

Inspection carried out on 15 August 2013

During a routine inspection

We spoke with five people who lived at Langholme, their comments included “the food here is particularly good” and “the staff are very kind”. We also spoke with three members of staff, the registered manager, a visiting chaplain, visiting healthcare professionals and two visitors to Langholme.

We found people’s views and experiences had been taken into account in the way the service was provided and delivered in relation to their care.

People’s privacy and dignity was respected and people experienced care, treatment and support that met their needs and protected their rights.

People were cared for in a clean, hygienic environment.

There were enough qualified, skilled and experienced staff to meet people’s needs

People were protected from the risks of unsafe or inappropriate care and treatment as records included appropriate information in relation to the care provided to people who used the service.