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Inspection report

Date of Inspection: 15 April 2013
Date of Publication: 11 May 2013
Inspection Report published 11 May 2013 PDF

Overview

Inspection carried out on 15 April 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people using the service, because the most of the people using the service had complex needs which meant they were not able to tell us their experiences. We spoke to the relative of one of the people living at the home who told us �the care is very good, they really know how to look after X�.

We found that the provider acted in accordance with legal requirements when considering people�s capacity to make decisions.

Relatives we spoke with told us �the food they eat is very good�. We found that people�s nutritional needs were met.

We saw evidence that the provider worked in partnership with healthcare providers and other organisations to ensure people health and welfare need were met.

We found people who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.