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Inspection report

Date of Inspection: 28 February 2012
Date of Publication: 19 March 2012
Inspection Report published 19 March 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People are protected from abuse or the risk of abuse.

User experience

People we spoke with told us that they felt safe and well cared for. We asked them if they would know how to raise a concern about something that was worrying them. They expressed confidence that if they had a problem they would be able to discuss it with the registered manager and that it would be taken seriously.

Other evidence

There were clear policies and procedures in place to safeguard people who use services, which included referral to the local authority safeguarding team.

Staff confirmed they were provided with safeguarding adults training to make sure they understood how to keep people safe. Staff were able to tell us the different types of abuse and the correct procedures to be followed if they witnessed or suspected any abuse of a person using the service.