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Inspection report

Date of Inspection: 21 November 2013
Date of Publication: 20 December 2013
Inspection Report published 20 December 2013 PDF | 63.59 KB


Inspection carried out on 21 November 2013

During an inspection in response to concerns

After receiving serious concerns about the way people living in the home (residents) were being moved and transferred, we visited with two social workers in the evening to check whether or not people were being looked after safely. We spoke to ten residents and four members of staff including the nurse in charge of the night shift.

During our visit we found no evidence of unsafe moving and handling practices. People we spoke with who were able to tell us about the use of their hoist said there was always two carers for the process of lifting with the hoist and that they were not left lying or sat in their slings waiting to be lifted. They also said 'slide sheets' were used as necessary for moving people in bed. In addition people said they were well cared for in the Grove and had no concerns about the way staff assisted them or looked after them.

We found the written information in five care plans about moving and handling needs was detailed and up to date and gave staff the correct guidance about how to move and transfer people with the hoist. The risks associated with this process had been assessed and recorded and kept up to date to assist staff to move people safely.

Staff we spoke with told us there were always two carers throughout the 'hoisting' process and people were not sat or lying in slings waiting to be lifted in the hoist. The staff also said they had been trained in the use of the hoist. They were knowledgeable about the different types of slings.