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Inspection report

Date of Inspection: 21 November 2011
Date of Publication: 29 February 2012
Inspection Report published 29 February 2012 PDF | 38.55 KB

Overview

Inspection carried out on 21 November 2011

During an inspection in response to concerns

On the day of our visit, the nurse we spoke with about medication told us that there was only one nurse responsible for administering the medicines to all the people living in the service, whether they were receiving personal care or nursing care. This meant that it took a long time to administer all the medicines and we saw that some people did not get their morning medicines until after 11:30am. We were told that sometimes it could be later, especially if the nurse was frequently disturbed or if there was a serious incident or emergency to deal with.

One person told us, "I think I get what (medicines) I’m supposed to, but I don’t know what I take now I don’t look after them myself". Another person said, "Sometimes I have to wait for my painkillers, but it’s not their fault, they try their best".