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Inspection report

Date of Inspection: 19 August 2013
Date of Publication: 20 September 2013
Inspection Report published 20 September 2013 PDF

Overview

Inspection carried out on 19 August 2013

During a routine inspection

We spoke with seven of the eleven people who lived at College House. We also spoke with three care workers and the deputy manager.

The people who lived at College House were positive about their lives at the home. They had lived there for some time and knew each other and the staff well. One person told us �I like living here, I get along with everybody here.�

We saw that people interacted with care workers in a relaxed and friendly manner. There was warmth and humour in these interactions. One person said "�I love it here because I feel looked after.�

We toured the home with the deputy manager and looked at all areas, including bathrooms, toilets, bedrooms and communal areas. People told us that they had made choices about the personal effects and furniture in their rooms.

Records showed that people ate a balanced diet. We saw that people helped prepare meals and made choices in relation to what they ate. One person told us "The food is very, very good here."

The building looked safe well maintained. Risks in the garden and the home had been assessed. A low gradient ramp at the front of the premises made it easily accessible.

We saw that quality assurance systems were in place to effectively monitor the quality of care and that feedback was acted upon appropriately.