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Inspection report

Date of Inspection: 17 January 2014
Date of Publication: 18 February 2014
Inspection Report published 18 February 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 17 January 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the recruitment files of five members of staff. We saw that the provider had considered and assessed the qualifications, skills and experience of the staff and assessed if these things would enable them to fulfil the requirements of the post. We found that appropriate evidence of qualifications and training was retained on each of the recruitment files.

We saw that the staff files demonstrated that two references had been sought, and that one of these references was obtained from previous employers. These references had been obtained before the individual commenced employment.

We found evidence that Enhanced Disclosure Barring Service (DBS) checks had been carried out for each of the five members of staff. The staff files showed that checks had been made to ensure that people were suitable to work with vulnerable adults.

There were effective recruitment and selection processes in place. This ensured that people who received care and support from the service were cared for and supported by staff with suitable qualifications and experience.