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Inspection report

Date of Inspection: 25 November 2011
Date of Publication: 20 January 2012
Inspection Report published 20 January 2012 PDF

Overview

Inspection carried out on 25 November 2011

During a routine inspection

Relatives told us that they were involved in making decisions about the care and support their family members received. One person said, �Everybody knows everybody� and �he is happy his mam is happy living here�. They also said �Staff ring me up if there any issues they are very proactive�.

One person we spoke with said �they have an open door policy and staff are very helpful�.

One person told us staff had been here a long time and seemed happy in their work.