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Fountain Nursing and Care Home Limited Good

All reports

Inspection report

Date of Inspection: 21 November 2012
Date of Publication: 20 December 2012
Inspection Report published 20 December 2012 PDF


Inspection carried out on 21 November 2012

During a routine inspection

On the day of our inspection, 25 people were using the service. We spoke to three of these people, three of their relatives and three members of staff. People told us, �It�s a nice home� and �They keep my clothes clean and there is plenty of food.�

Relatives of people using the service also made complimentary comments about the home. Comments included, �My relative gets good care� and �We are more than pleased.�

The findings of our inspection identified that, overall, care and treatment was delivered in a way that ensured people�s safety and welfare. There were sufficient numbers of staff on duty who had appropriate skills and experience. However, we found that the bathing records did not identify whether personal care had been provided to some of the people using the service. It was unclear if this was a recording omission or if some people had not been bathed regularly. This placed some people at risk of not having their care needs met.

We observed that the nursing and care staff were attentive, polite and that the manager was approachable and responsive to feedback. It was clear that the staff had a good knowledge of all of the people who lived at the home and were familiar with their preferences and health conditions.

We found the home to be clean, homely and well maintained.