Archived: Southside Partnership - 17 Lapworth Court

Chichester Road, London, W2 6PJ (020) 7266 1694

Provided and run by:
Southside Partnership

All Inspections

13 May 2011

During a routine inspection

There was one person at home during the visit. She told us that staff are very nice, look after all her needs and she is very happy living at Lapworth Court. She feels safe, protected and chooses to do what she wants to do, when she wants to do it. She also enjoys living with the other people at Lapworth Court and she said that it feels like a family (she includes the staff when she says this). The staff help people to buy ingredients for meals and cook them. People are also responsible for keeping their rooms tidy. She told us that people are involved in planning their care, make their own decisions and have signed their tenancy agreements and care plans. If she wanted to make a complaint she knew how to although there was nothing to complain about and any problems are sorted out informally by a member of staff or manager.