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Archived: Alderbrook Care

We are carrying out a review of quality at Alderbrook Care. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 22 March and 8 April 2013
Date of Publication: 29 May 2013
Inspection Report published 29 May 2013 PDF | 94.17 KB


Inspection carried out on 22 March and 8 April 2013

During an inspection to make sure that the improvements required had been made

At this inspection we found that improvements had been made.

One relative commented “the new manager is trying to uplift the home which I think is very good.” Another said “there was a lot of poor practice which has now gone.”

We were told all care plans had been reviewed. We saw they clearly identified areas for support. Care plans addressed areas such as mobility, continence, understanding and orientation, dressing and grooming, physical health needs, friends and family, interests and cultural needs.

Evacuation plans had been implemented and we saw that clear instructions were located at the fire exits in the home. Staff we spoke to described what they would do in the event of an emergency and were clear about who would be in charge in such situations.

Medicines were safely administered. We observed staff giving medicines to people, and we saw that this was done safely, with staff taking time to ensure that people were encouraged to take their medicines

The manager told us they had asked staff, people who used the service, relatives and professionals who visited the service to complete questionnaires. We saw nine that were completed by staff and all had commented that there were positive changes and improvements since the new manager had arrived.

At this inspection whilst there had been some improvement in what was written in care records we found files were very large and care plans and risk assessments contained a lot of information.