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Archived: Alderbrook Care

We are carrying out a review of quality at Alderbrook Care. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 26 January 2012
Date of Publication: 25 May 2012
Inspection Report published 25 May 2012 PDF | 70.99 KB


Inspection carried out on 26 January 2012

During an inspection in response to concerns

We did not discuss all outcome areas with people using the service due to their degree of communication difficulties. Those we spoke with were mostly positive and one person told us that the “like living here”. People using the service, relatives and visitors were satisfied with the care provided and told us that the food was good.

There were some concerns raised regarding manual handling practice and the cleanliness of people after toileting.

Staff told us that training is available and of a good quality. Staff felt that privacy and dignity was respected during personal care.