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Archived: Alderbrook Care

We are carrying out a review of quality at Alderbrook Care. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 28 April 2011
Date of Publication: 2 June 2011
Inspection Report published 2 June 2011 PDF | 74.21 KB

Overview

Inspection carried out on 28 April 2011

During an inspection in response to concerns

Most people could not tell us verbally how they were feeling. However, one person told us that the staff were “kind” although added that staff seemed to change quite frequently. We noted that people were appropriately dressed and presented; they also appeared to be generally content and appropriately aware of their surroundings.

We spoke to a number of staff including three care staff. The care staff confirmed that they had undertaken a lot of recent training including dementia awareness, infection control, moving and handling and safeguarding adults.

We spoke independently by telephone to both a GP and to a district nurse that attend people living in the home. They both informed us that communication with the home has improved since the new acting manager has been in post and neither had current concerns about the care provided by the home.