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Archived: Care at Home (Wearside) Limited - 13 Grange Terrace

All reports

Inspection report

Date of Inspection: 19 April 2013
Date of Publication: 24 May 2013
Inspection Report published 24 May 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We carried out a visit on 19 April 2013, checked how people were cared for at each stage of their treatment and care, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We visited people in their homes and they told us that they had been involved in deciding what care and support they needed and that they had given their consent for this to be carried out.

We looked at the files of four people who were receiving support from the service and it was evident that they had been involved in the assessment process. Paperwork had been signed by them, or someone who knew them, to say that they agreed to the care and support they were to receive.

We found there was a system now in place for regular reviews to be completed of people's care and support. This ensured that their consent remained valid and the opportunity to withdraw their consent was available to them.

One person told us, "I am always chatting to the staff about my care package".