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Archived: Care at Home (Wearside) Limited - 13 Grange Terrace

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Inspection report

Date of Inspection: 27 January 2011
Date of Publication: 21 March 2011
Inspection Report published 21 March 2011 PDF

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People should be safe from harm from unsafe or unsuitable equipment (outcome 11)

Meeting this standard

We checked that people who use this service

  • Are not at risk of harm from unsafe or unsuitable equipment (medical and non-medical equipment, furnishings or fittings).
  • Benefit from equipment that is comfortable and meets their needs.

How this check was done

Our judgement

We found that the service has procedures in place to ensure that equipment is used correctly and safely, and meets the needs of people who use the service.

User experience

People who use the service were asked how they feel about it and the staff who look after them. Their comments include “ they tailor care around my needs", "they involve me and know what my needs are", and "they really look after me".

A relative was positive about the service and said the staff were "good" and "kind".

Other evidence

The service is registered to provide personal care in a person’s own home only. The service told us that any equipment required is supplied and maintained by the Local Authority. There are procedures in place to follow if equipment requires repair. Appropriate risk assessments relating to equipment are completed.

During our visit to the service we examined four care records and found that one had a risk assessment relating to hoisting equipment which was appropriate for that person’s care needs.

91.54% of staff have completed moving and handling training which includes the safe use of hoisting equipment.