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Archived: Care at Home (Wearside) Limited - 13 Grange Terrace

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Inspection report

Date of Inspection: 27 January 2011
Date of Publication: 21 March 2011
Inspection Report published 21 March 2011 PDF

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

At the time of our visit, the service did not provide specific written information to people who use the service regarding infection control, and does not have an annual report/statement regarding infection control.

User experience

People who use the service were asked how they feel about it and the staff who look after them. Their comments include “ they tailor care around my needs", "they involve me and know what my needs are", and "they really look after me".

A relative was positive about the service and said the staff were "good" and "kind".

Other evidence

The service told us that it has policies in place regarding infection control. There is also a lead person within the service with responsibility for infection control.

At the time of our visit, the service did not provide specific written information to people who use the service regarding infection control. The manager intends to incorporate this information into the service user guide.

8.45% of staff have completed infection control training in the past twelve months. This is a low percentage of staff. However, the manager explained that he has given priority to training in other areas such as safeguarding, as this was identified as a greater training need by the organisation.

The service does not have an annual report/statement regarding infection control.